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June 20, 2018 NHTSA CAMPAIGN NUMBER: 18V420000
Side Air Bags may not Deploy Properly/FMVSS 214
If the air bag deployment performance is reduced, it can increase the risk of injury.
NHTSA Campaign Number: 18V420
Manufacturer Bugatti
Components AIR BAGS
Potential Number of Units Affected 2
Summary
Bugatti is recalling certain 2018 Chiron vehicles. The heat shield for the gas generator for the side air bags may have been incorrectly installed during the air bag manufacturing process, potentially reducing the performance of the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, “Side Impact Protection.”
Remedy
Bugatti will notify owners, and dealers will remove the affected seats to repair or replace them, free of charge. The recall began July 26, 2018. Owners may contact Bugatti
customer service at 1-805-557-1050.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Bugatti has a Recall
Introduction:
One subcomponent of the seat airbag could be assembled incorrectly.
Description:
Seats which are fitted to certain cars only must be removed and sent to Bugatti Molsheim for inspection: This document describes the process to remove, ship and re-install the seats following the inspection.
During the action described in this document, the vehicle MUST NOT be released to the customer.
The vehicle can only be driven within the workshop facility at speeds below 15mph (20 km/h) until completion of the action.
Chronology :
During an internal Bugatti production test of airbag deployment under high temperature conditions (85°C external temperature), burn traces on the airbag have been noticed next to the gas generator. Even though the fill time and deployment of the airbag were correct according to the specification. (03/20/2018).
Further investigations have shown a wrongly assembled gas generator heat shield (04/24/2018), which is according to the supplier, related to a particular worker.(04/25/2018)
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
BUGATTI![]() | CHIRON | 2018 |
7 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-18V420-6881.pdf 156.846KB
Recall Quarterly Report #2, 2018-4
RCLQRT-18V420-2505.PDF 211.222KB
Safety Bulletin – Technical Bulletin 18-06-002BUGC Seat AIR Bag Check
RCSB-18V420-8814.pdf 321.546KB
Recall Acknowledgement
RCAK-18V420-8213.pdf 245.665KB
Recall 573 Report-Amendment 1
RCLRPT-18V420-1295.PDF 217.491KB
Non-Compliance Notice 573 Report/FMVSS 214
RCLRPT-18V420-6073.PDF 217.498KB
Recall Quarterly Report #1, 2018-3
RCLQRT-18V420-5510.PDF 214.501KB
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Technical Bulletin 18-06-002BUGC Seat AIR Bag Check Warning: Comply with the vehicle preparation measures for maintenance and repair procedures. Refer to the official Workshop Manual, “General instructions about the vehicle” If in any doubt regarding this procedure, contact your Bugatti regional service manager. June 2018 Page 1 of 7 Revision 1 Applicability: Bugatti Chiron VIN range : Contact your Bugatti regional service manager Market Region: All Introduction: One subcomponent of the seat airbag could be assembled incorrectly. Description: Seats which are fitted to certain cars only must be removed and sent to Bugatti Molsheim for inspection: This document describes the process to remove, ship and re-install the seats following the inspection. During the action described in this document, the vehicle MUST NOT be released to the customer. The vehicle can only be driven within the workshop facility at speeds below 15mph (20 km/h) until completion of the action. Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 2 of 7 Revision 1 Special Tools: None Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 3 of 7 Revision 1 Procedure: 1. Lower both door windows to their half way position 2. Driver’s seat: a. Move the seat into the rear upper-most position and unscrew the front fastening bolts -on the bottom of the seat rails. b. Slide the seat into the forward top-most position and unscrew the rear fastening bolts on the bottom of the seat rails. 3. Repeat “step 2” for passenger seat 4. Interrupt the electrical power supply in the vehicle, to do this plug in the battery disconnect plug in the luggage compartment (as described in official Workshop Manual, page 25 onwards) 5. Disconnect the wiring harnesses under the driver’s seat (depending on vehicle equipment, the number of connectors will vary ) 6. Carefully remove the seat from the interior. (Protection should be added on the table to prevent any damage to vehicle interior parts) 7. Secure the seats using the provided packaging as shown in the picture below. Document this with photographs a. Prepare packaging area 1 seat packaging 2 seats packaging Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 4 of 7 Revision 1 b. Fit the seat(s) on designated area(s) and secure using supplied screws and adaptors c. Install seat protection d. Install first layer (handling by 2 people is advisable) 1 seat packaging 2 seats packaging Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 5 of 7 Revision 1 e. Repeat previous step for the 2 other layers f. Install box cover and strap it to the base palette 8. Prepare shipment to Molsheim Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 6 of 7 Revision 1 9. Inspection report has to be submitted via technical BCMS ticket. a. Including VIN b. Inspection date c. Seats Serial Number sent for inspection d. All pictures requested in previous steps Your Bugatti regional service manager will inform you about an estimated delivery date 10. Upon receipt of the seat/s following inspection at Molsheim, Check if the new seat has been checked and approved (Green DOT must be present as shown on picture below) 11. Reinstall removed seats into the car as described in the official workshop manual Replace all screws M8x25: (N 106 893.01) Tightening Torque 30Nm (4 per seats) 12. Remove the battery disconnect plug ONLY once both seats are fitted and connected 13. Reprogram driver and passenger windows, move the window once to the upper stop position and press switch up again, then move to the lower stop position 14. Using the ODIS diagnostic tester, check for any airbag fault codes, delete if necessary 15. Restore customer seat settings 16. Learn steering angle sensor by driving a distance of approximately 50 meters (165 feet) between a speed of 10 and 20 km/h (6 to 12mph) 17. Clear diagnostic fault codes 18. Read all control modules and save it as “end of action log” Technical Bulletin 18-06-002BUGC Seat AIR Bag Check June 2018 Page 7 of 7 Revision 1 19. Final Inspection report has to be submitted via technical BCMS ticket. e. Including VIN f. Inspection date g. ODIS end of action log 20. End of procedure Warranty information: Operation Defect Code Repair Code Time Seat airbag check – 1 seat — BUGCR02/1 2 hrs Seat airbag check – 2 seats — BUGCR02/2 3 hrs Bugatti Bulletins are intended for use by experienced and trained technicians. If you lack the skills, tools, equipment and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to an Authorised Bugatti Partner. See your Bugatti Partner for advice on whether your vehicle may benefit from the information contained within this document. The information contained in this Bulletin is accurate at the date of publication. However, Bugatti Automobiles S.A.S. regularly updates technical information. Please check with your Bugatti Partner that the Bulletin you intend to use contains the latest available information. Bugatti Automobiles S.A.S. All Rights Reserved
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SAFETY RECALL – Seat Manufacture Dear Partner, This is to inform you that Bugatti has detected a potential safety defect, which relates to certain 2016, 2017 and 2018 model year Bugatti Chiron vehicles. The Authorities have been informed, but we wanted to inform you personally. We require you to contact your customers to make an appointment. The list of affected vehicles is attached, please send an official letter (sample customer letter attached) and follow-up with a phone call to make the appointment. We would also ask you to use the attached letter to inform the customers with Chiron’s that are not affected. What is the issue? Due to a defect in the production process of a supplier for the side airbag of the Chiron, the side airbag could in certain conditions not deploy properly. As a result, the side airbag could not fulfil its protection function in the case of a crash. What needs to be done? How long will the repair take? The seats of your car have to be checked, They will be sent to the Bugatti factory to carry out the inspection. Depending on the result, the seat will be sent back to your car or the side airbag module will be replaced. The 2 seats need to be removed for inspection. The inspection will take about four weeks (Mainly due to logistics and customs timing). A technical bulletin (18-06-002BUGC) has been created and is available for you to download from the Partner portal along with the FAQ’s. Your After Sales Manager will contact you shortly to discuss this campaign and an action plan in more detail. It is to our mutual advantage that this recall campaign goes as smoothly as possible. Should you have any questions or queries concerning this recall, please contact your Area Service Manager or myself. Yours Sincerely, David Garcia Aftersales Director BUGATTI AUTOMOBILES S.A.S. 1, Château Saint Jean ● Dorlisheim ● F-67120 Molsheim ● France IMPORTANT SAFETY RECALL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-420 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : JUN 20, 2018 NHTSA Recall No. : 18V-420 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 2 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2016-2018 Bugatti Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Burn hole in the side airbag could be found following deployment in certain conditions because a heat shield may have been installed in an incorrect position. The population was determined for all delivered cars where the side airbag module has been produced by one individual worker in 2017. After the first test showing a wrong assembly, all other production cars in our possession have been completely checked. The side airbag module production process has been optimized to avoid any further issues. All the checked side airbag modules have received a green sticker underneath the seat. Production Dates : SEP 22, 2016 – APR 20, 2018 VIN Range 1 : Begin : VF9NP3V31GM795015 End : VF9SP3V3XJM795119 ✔ Not sequential Description of Defect : Description of the Defect : Heat shield of side airbag gas generator may have been incorrectly installed FMVSS 1 : 214 – Side impact protection FMVSS 2 : NR Description of the Safety Risk : During side airbag deployment the heat generated could under certain external temperature conditions reduces the performance of the airbag. Description of the Cause : Wrong manual position of the heat shield on side airbag gas generator Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 18V-420 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : KEY SAFETY SYSTEMS RO SRL Address : NR Curtici, Arad FOREIGN STATES 315200 Country : Romania Chronology : During an internal Bugatti production test of airbag deployment under high temperature conditions (85°C external temperature), burn traces on the airbag have been noticed next to the gas generator. Even though the fill time and deployment of the airbag were correct according to the specification. (03/20/2018). Further investigations have shown a wrongly assembled gas generator heat shield (04/24/2018), which is according to the supplier, related to a particular worker.(04/25/2018) Description of Remedy : Description of Remedy Program : Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Identified seats will be sent to the factory for a non destructive check. If any seat is found to have a wrongly installed heat shield, the complete seat will be sent to the seat supplier for replacement of the side airbag module. Official Bugatti partners are able to remove the seat from the car and install them back after receiving the tested seat. Bugatti will cover the costs involved for the full logistic and repair (no time or KM/MI limit). How Remedy Component Differs from Recalled Component : Every tested seat will have a green dot on the airbag label underneath assuring the heat shield has been checked for its position or the side module airbag has been replaced by the supplier. Partners will be asked to double check for the presence of the green dot on the label during reinstallation of the seat. Identify How/When Recall Condition was Corrected in Production : After the first side airbag module was found during the internal test, all other production cars in our hands have been completely checked. (05/14/2018 –> 05/25/2018) Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a letter. Our Flying Part 573 Safety Recall Report 18V-420 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Planned Dealer Notification Date : JUN 20, 2018 – JUL 20, 2018 Planned Owner Notification Date : JUN 20, 2018 – JUL 20, 2018 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-420 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : JUL 19, 2018 NHTSA Recall No. : 18V-420 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 2 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2018-2018 Bugatti Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Burn hole in the side airbag could be found following deployment in certain conditions because a heat shield may have been installed in an incorrect position. The population was determined for all delivered cars where the side airbag module has been produced by one individual worker in 2017. After the first test showing a wrong assembly, all other production cars in our possession have been completely checked. The side airbag module production process has been optimized to avoid any further issues. All the checked side airbag modules have received a green sticker underneath the seat. Production Dates : SEP 01, 2017 – APR 20, 2018 VIN Range 1 : Begin : VF9SP3V31JM795056 End : VF9SP3V30JM795114 ✔ Not sequential Description of Defect : Description of the Defect : Heat shield of side airbag gas generator may have been incorrectly installed FMVSS 1 : 214 – Side impact protection FMVSS 2 : NR Description of the Safety Risk : During side airbag deployment the heat generated could under certain external temperature conditions reduces the performance of the airbag. Description of the Cause : Wrong manual position of the heat shield on side airbag gas generator Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 18V-420 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : KEY SAFETY SYSTEMS RO SRL Address : NR Curtici, Arad FOREIGN STATES 315200 Country : Romania Chronology : During an internal Bugatti production test of airbag deployment under high temperature conditions (85°C external temperature), burn traces on the airbag have been noticed next to the gas generator. Even though the fill time and deployment of the airbag were correct according to the specification. (03/20/2018). Further investigations have shown a wrongly assembled gas generator heat shield (04/24/2018), which is according to the supplier, related to a particular worker.(04/25/2018) Description of Remedy : Description of Remedy Program : Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Identified seats will be sent to the factory for a non destructive check. If any seat is found to have a wrongly installed heat shield, the complete seat will be sent to the seat supplier for replacement of the side airbag module. Official Bugatti partners are able to remove the seat from the car and install them back after receiving the tested seat. Bugatti will cover the costs involved for the full logistic and repair (no time or KM/MI limit). How Remedy Component Differs from Recalled Component : Every tested seat will have a green dot on the airbag label underneath assuring the heat shield has been checked for its position or the side module airbag has been replaced by the supplier. Partners will be asked to double check for the presence of the green dot on the label during reinstallation of the seat. Identify How/When Recall Condition was Corrected in Production : After the first side airbag module was found during the internal test, all other production cars in our hands have been completely checked. (05/14/2018 –> 05/25/2018) Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a letter. Our Flying Part 573 Safety Recall Report 18V-420 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Planned Dealer Notification Date : JUN 30, 2018 – JUL 30, 2018 Planned Owner Notification Date : JUN 30, 2018 – JUL 30, 2018 * NR – Not Reported
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