033 BUGCR033 Software Update VR17.4 VR3.2.docx or VR3.2 – 2017-2020 Bugatti Chiron, 2018-2020 Chiron Sport & 2020-2021 DIVO

November 24, 2020 NHTSA CAMPAIGN NUMBER: 20V732000

Electronic Stability Control Malfunction/FMVSS 126

If the Handling Mode is activated, the ESC System goes into Sport mode. After an ignition cycle, the ESC does not default to the original default mode (ESC Normal Mode). After restarting the car, the Drive Mode remains in Handling mode affecting the ESC performance, increasing the risk of a crash.

NHTSA Campaign Number: 20V732

Manufacturer Bugatti

Components ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 73

Summary

Bugatti (Bugatti) is recalling certain 2017-2020 Chiron, 2018-2020 Chiron Sport and 2020-2021 DIVO vehicles. After an ignition cycle, the Electronic Stability Control (ESC) does not automatically default back to the full-function original mode if the Handling Mode is selected on the Drive Mode switch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”

Remedy

Bugatti will notify owners, and dealers will reprogram the software of the affected control units, free of charge. Owners may contact Bugatti customer service at 1-703-826-7545. Bugatti’s number for this recall is BUGCR033.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Bugatti Vehicle has a Recall

Recall_campain

033_BUGCR033_Software_Update_VR17.4__VR3.2.docx_or_VR3.2

1. Applicability

Bugatti Chiron & Divo

2. VIN range

• Refer to point 7
• Contact your Bugatti Local ASM (Aftersales Manager).

3. Market Region

4. TPI content

Vehicle Software update to latest homologated specification.

5. Description

New Software package is available due to a non-compliance with FMVSS 126 and ECE R13H regarding the ESC system (Electronic Stability Control). The ESC System does not switch back  to fully functional mode after switching off and then switching back on the vehicle ignition when the handling mode is selected on steering wheel. It also fix minor bugs and add new workshop diagnostic and service interval indication functionalities.

Details of impacted control units are listed below, may depend on vehicle level at delivery date.

A Label has to be added into the owner manual.

6. Required Special Tools/Parts

Warning: 

Comply with the vehicle preparation measures for maintenance and repair procedures. Refer to the official Workshop Manual, “General instructions about the vehicle”.

If in any doubt regarding this procedure, contact your Bugatti regional service manager.

7. Bug fix and functionalities improvements details

Full scope of potential control unit to be updated

8. Procedure

8.1. Technical Recommendation for SW update

Two ways to perform the vehicle SW update:

1. Bugatti Customer Service employee from Molsheim
2. Any Official Bugatti Partner equipped with “Remote Case”, remotely assisted by “Bugatti Customer Service Team”.

The “Remote Case” is a specific Bugatti Customer Service equipment provided for a limited period of time, on request, which must be addressed to your Local ASM (Area Service Manager)

8.2. SW update with Remote case:

After receiving the “Remote case”, an appointment has to be defined with Bugatti Customer Service Team for a duration of up to 2 hours.

Prior to the agreed appointment, the Official Bugatti Partner will organize the following:

• Vehicle availability
• Workshop place with clearance to open both doors
• Vehicle setup according to the Chapter 2 of the “Remote case Reference guide”
• Owner Manual and Service Manual availability

During the agreed appointment, the Official Bugatti Partner will insure continuity of the following:

• Technician availability at the car
• Internet connection
• Vehicle Power supply (As per Official workshop manual: Connecting the supply voltage device)

8.3. Manual modification 

8.3.1. Owner manual modification Chiron & Divo:

A new Label has to be glued over the original text on the page descripted below:

!!! This procedure isn’t a “simple gluing”, read it once before undertaking to apply it !!!

Figure 1 : Label to be glued in the owner manual

1. Identify the page where the label has to be installed
2. Remove the protection fold and glue properly the label

8.3.2. Service manual modification Chiron & Divo 

A new Label or new “double page” has to be glued over the original text on the page descripted below:

*the page mentioned below in blue need to be replace with new gluable double page

!!! This procedure isn’t a “simple gluing”, read it once before undertaking to apply it !!!

Figure 2 : Page to be glued in the service manual

Figure 3 : Label to be glued in the service manual 

Figure 4 : Gluing procedure

!!! Before sticking the pages, make sure the text is in the good direction !!!

Warranty information

Bugatti Bulletins are intended for use by experienced and trained technicians. If you lack the skills, tools, equipment and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to an Authorized Bugatti Partner. See your Bugatti Partner for advice on whether your vehicle may benefit from the information contained within this document.

The information contained in this Bulletin is accurate at the date of publication. However, Bugatti Automobiles S.A.S. regularly updates technical information. Please check with your Bugatti Partner that the Bulletin you intend to use contains the latest available information.

9. VIN range

9 Affected Products

Vehicles

7 Associated Documents

Remedy Instructions and TSB

RCRIT-20V732-1113.pdf 1150.703KB

Noncompliance Notice 573 Report

RCLRPT-20V732-8272.PDF 217.79KB

Recall Quarterly Report #1, 2020-4

RCLQRT-20V732-1048.PDF 211.139KB

Recall Acknowledgement

RCAK-20V732-6998.pdf 245.027KB

ISSUED Owner Notification Letter(Part 577)

RCONL-20V732-6083.pdf 75.427KB

Recall 573 Report

RCLRPT-20V732-2294.PDF 217.793KB

Manufacturer Notices(to Dealers,etc) – Partner Notification re Defect Recall Rear Left Hand Driveshaft Bugatti Chiron/Divo + Model Year

RCMN-20V732-4309.pdf 92.539KB

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V732&docType=RCL

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