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March 28, 2022 NHTSA CAMPAIGN NUMBER: 22V198000
Frame Support Not Tightened Properly
A loose frame support may reduce the vehicle’s structural protection in a crash, increasing the risk of injury.
NHTSA Campaign Number: 22V198
Manufacturer Bugatti
Components STRUCTURE
Potential Number of Units Affected 1
Summary
Bugatti is recalling one 2018 Chiron vehicle. One of the screws that fastens the front frame support may be loose.
Remedy
Bugatti recommends the car not be driven until the screws have been correctly tightened. A dealer will inspect the screws to the front frame support and tighten them as necessary, free of charge. The affected vehicle was repaired March 31, 2022. Owners may contact Bugatti customer service at 1-703-826-7545. Bugatti’s number for this recall is BUGCR027.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
March 03 2022:
The torque wrench system gave no indication of the affected screw as being less than the desired torque specification.
Internal check of all production cars regarding the screwing protocols and torque procedures.
Investigation of all cars produced prior to March 03, 2022.
Analyser
Until March 11 2022:
Analysis of all screw connection data base of every produced car since 2016 (Start Of Chiron Production).
Until March 16 2022:
Further investigation with internal and external experts.
Board decided as critical
March 21 2022:
1 USA car identified with need for action.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
BUGATTI | CHIRON | 2018 |
4 Associated Documents
Recall Acknowledgement
RCAK-22V198-3949.pdf 645.454KB
Defect Notice 573 Report
RCLRPT-22V198-3424.PDF 319.209KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V198-3792.PDF 211.109KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re : Front Frame Support Fastener Torque Check
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V198&docType=RCL
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Last update on 2024-04-19 / Affiliate links / Images from Amazon Product Advertising API
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April 2022 To all Bugatti Partners Subject: Front Frame Support Fastener Torque Check Dear Bugatti Partners, BUGATTI Automobiles SAS has determined that a defect relating to motor vehicle safety can exist in certain 2018 model year BUGATTI Chiron vehicles worldwide. Customers with affected cars will be contacted within the next days. A copy of a generic letter to customers used in this recall can be found on the Partner Portal. You can find the technical bulletin, which is the leading document for you in this recall on the partner portal as well. The Campaign ID from BUGATTI for this is BUGCR027. Furthermore we will publish an FAQ on the Partner Portal. If you have any further questions please contact: For NAR: Dedrick Hagans: dedrick.hagans@bugatti.us For Europe: Manuel Comploi: manuel.comploi@bugatti-rimac.com For Middle East and Asia: pierre.fresse@bugatti-rimac.com The following section seeks to highlight the important aspects of the recall for you. During an internal process check on torque range system, some fastening screws has been identified to be out of the acceptable torque range on three vehicles. In the event of a crash, the support may not fulfill its functionality which could result in an increased risk of injury. You will have to arrange pick up of the car from the customer and transport it to your Dealership. What is the issue? What will you do? How to charge Bugatti SAS for the repair costs? How to charge Bugatti SAS for the transportation costs? When do customers receive their letters? Do we need any special tools for this replacement of parts? What happens after the repair? You should treat this recall work as any other Warranty related claim the Warranty Claim Ticketing System in Salesforce and following Bulletin guidelines – ensuring compliance to the new Warranty process effective from 24th December 2021. Please note that all transport related costs to the nearest BUGATTI partner will be covered by BUGATTI for this recall. You should treat the related transportation costs as you would for any other Warranty related claim – using Salesforce Warranty Claim Ticket, again ensuring compliance to the new Warranty process effective from 24th December 2021. Physical letters will be sent to all affected Customers in the coming days – the customer details may be validated with you as their recognised BUGATTI Partner – in this instance we would ask for your full support so as to ensure BUGATTI Molsheim are able to reach all impacted customers as soon as possible. We would ask wherever possible and where it is evident that you have a potential impacted Customer vehicle in your Car Parc that you support with proactive management of the Customer in this instance. As per the workshop manual information you should have all required tools for such a replacement. You should arrange return to the Customer at a convenient point and time. We would like you to know that we sincerely appreciate your continued support of our customers and Brand. Thank you in advance! Yours Sincerely, Holger Brandt Director, Aftersales & Customer Services BUGATTI Automobiles S.A.S
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Part 573 Safety Recall Report Manufacturer Name : Bugatti Submission Date : MAR 28, 2022 NHTSA Recall No.: 22V-198 Manufacturer Recall No. : BUGCR027 Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Vehicle Information : Vehicle 1: 2018-2018 Bugatti Chiron Vehicle Type: LIGHT VEHICLES Body Style: 2-DOOR Power Train : GAS Population : 0MB Control No.: 2127-0004 22V-198 ~ om NHTSA HA.TIOMAl HIOHWAYTRAJJ’IC SAFETY AOMIMISTAATlON Number of potentially involved : 1 Estimated percentage with defect : 100 % Descriptive Information : During an internal process check on torque wrench system, one screw has been identified to be safety relevant and below the intended torque specification range. Production Dates: NOV 16, 2017 – NOV 16, 2017 VIN Range 1 : Begin : D Not sequential Description of Defect : Description of the Defect : One of two screws, fastening a front frame support, is 50% below the defined torque (9Nm instead of min. 19Nm). FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash the support may not fulfill its functionality. Description of the Cause : During testing the torque wrench system did not provide any indication the affected screw was below the intended torque specification Identification of Any Warning No warning would occur that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Bugatti Automobiles SAS Address: 1 Chateau St. Jean Molsheim/Dorlisheim Foreign States 67120 Country: France Chronology : March 03 2022: 22V-198 The torque wrench system gave no indication of the affected screw as being less than the desired torque specification. Internal check of all production cars regarding the screwing protocols and torque procedures. Investigation of all cars produced prior to March 03, 2022. Analyser Until March 11 2022: Analysis of all screw connection data base of every produced car since 2016 (Start Of Chiron Production). Until March 16 2022: Further investigation with internal and external experts. Board decided as critical March 21 2022: 1 USA car identified with need for action. Description of Remedy : Page2 Description of Remedy Program : One Chiron model vehicle delivered will need a screw torque check at a front frame support The screw has to be tightened to the specific torque. Transportation of the affected vehicle will be covered by Bugatti to an authorized Bugatti repair workshop. How Remedy Component Differs No component replacement from Recalled Component: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-198 Page3 Identify How /When Recall Condition Additional check of all production cars regarding the torque specification was Corrected in Production : procedures and protocols. Recall Schedule : Description of Recall Schedule : Vehicle will be recalled and customer will receive a letter via mailing address. Our Bugatti After Sales personnel and Bugatti franchised service partners will also inform customer individually by phone or e-mail to arrange an appointment to have the recall performed. Planned Dealer Notification Date : APR OS, 2022 – MAY OS, 2022 Planned Owner Notification Date : APR 04, 2022 – MAY 02, 2022 * NR – Not Reported The information contained in this report was submitted pursuant to 49 CFR §573
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