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March 28, 2022 NHTSA CAMPAIGN NUMBER: 22V198000
Frame Support Not Tightened Properly
A loose frame support may reduce the vehicle’s structural protection in a crash, increasing the risk of injury.
NHTSA Campaign Number: 22V198
Manufacturer Bugatti
Components STRUCTURE
Potential Number of Units Affected 1
Summary
Bugatti is recalling one 2018 Chiron vehicle. One of the screws that fastens the front frame support may be loose.
Remedy
Bugatti recommends the car not be driven until the screws have been correctly tightened. A dealer will inspect the screws to the front frame support and tighten them as necessary, free of charge. The affected vehicle was repaired March 31, 2022. Owners may contact Bugatti
customer service at 1-703-826-7545. Bugatti
’s number for this recall is BUGCR027.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
March 03 2022:
The torque wrench system gave no indication of the affected screw as being less than the desired torque specification.
Internal check of all production cars regarding the screwing protocols and torque procedures.
Investigation of all cars produced prior to March 03, 2022.
Analyser
Until March 11 2022:
Analysis of all screw connection data base of every produced car since 2016 (Start Of Chiron Production).
Until March 16 2022:
Further investigation with internal and external experts.
Board decided as critical
March 21 2022:
1 USA car identified with need for action.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
BUGATTI![]() | CHIRON | 2018 |
4 Associated Documents
Recall Acknowledgement
RCAK-22V198-3949.pdf 645.454KB
Defect Notice 573 Report
RCLRPT-22V198-3424.PDF 319.209KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V198-3792.PDF 211.109KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re : Front Frame Support Fastener Torque Check
Recalls Documents
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- High Precision and Quick Reading: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is around 3%, making it an essential helper for you
- Safe and Reliable Operation: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque
- Good Quality and Durable Material: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel.We use the quality materials which are resist corrosion and are durable
- Quick Torque Setting: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using
- Easy to Store and Widely Use: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and torque wrench is suitable for repairing cars and motorcycles, which are essential maintenance tools for car owners
- ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range(ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- Please contact us on Amazon Seller Support, we can give you 24h online after-sale service if you have any problem. We hope to help you solve and make you satisfied.
- !!!Attention!!!: 1,Torque wrench cannot be used to remove the nut, because the sudden torque for removing is much higher. 2,Keep the set value proper, avoid to set a small value but actual needs a bigger value, this can break the wrench 3, When not in use, always keep torque at the lowest setting. 2,when in use,keep the direction select in leftmost or rightmost position, not middle. 3,use just proper size socket and right direction button in case of skipping. 4,keep all the package well in case of returning in the future. 5,do not use excessive force during use to avoid affecting the accuracy of torque and even damaging the wrench.
- 【Easy to use】: Our torque wrench 1/2 feature high contrast and dual unit measurement for easy reading and setting of the required torque.Turn the bottom knob to make it in unlocked state, then turn the handle to set the torque, and finally lock the bottom knob.Adjusting the head paddle allows the 1/2 inch torque wrench to be used in both directions.
- 【Safe and reliable】: When the set torque value is reached, the automotive torque wrench will emits "Click" sound to remind you to stop applying force to prevent over torque damage to your items. Also the knurled handle provides non-slip operation.
- 【Practicality of accessories】: 1/2 inch Torque wrench set with 5-Inch extension bar and 1/2" drive to 3/8" drive adapter,which can help to take the screw or nut out in deep space.Use this dual direction torque wrench can easy to deal with car or bike repairing problem.
- 3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
- Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.
- Portability: durable case for portability or storage
- Added comfort: bi-material handle for comfort and grip
- Hassle free use: locking feature adjusts quick and easily for hassle free use
- Quick identification: scales stamped into housing showing inch and metric torque setting
- Meets or exceeds ASME specifications
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V)
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to +- 4%
- Accessories included: 3/8'' to 1/4'' drive adapter , 3/8'' to 1/2'' drive adapter and 3/8'' drive extension bar
- Simple and Reliable: ''Click'' sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- Protective head bumper included
- Bi-Material grip for comfort during use
- Locking trigger to control the torque applied
- Forward and reverse torque capabilities
- DirectTorqueTechnology on included sockets
SEOCONTENT-START
April 2022 To all Bugatti Partners Subject: Front Frame Support Fastener Torque Check Dear Bugatti
Partners, BUGATTI
Automobiles SAS has determined that a defect relating to motor vehicle safety can exist in certain 2018 model year BUGATTI
Chiron vehicles worldwide. Customers with affected cars will be contacted within the next days. A copy of a generic letter to customers used in this recall can be found on the Partner Portal. You can find the technical bulletin, which is the leading document for you in this recall on the partner portal as well. The Campaign ID from BUGATTI
for this is BUGCR027. Furthermore we will publish an FAQ on the Partner Portal. If you have any further questions please contact: For NAR: Dedrick Hagans: dedrick.hagans@bugatti
.us For Europe: Manuel Comploi: manuel.comploi@bugatti
-rimac.com For Middle East and Asia: pierre.fresse@bugatti
-rimac.com The following section seeks to highlight the important aspects of the recall for you. During an internal process check on torque range system, some fastening screws has been identified to be out of the acceptable torque range on three vehicles. In the event of a crash, the support may not fulfill its functionality which could result in an increased risk of injury. You will have to arrange pick up of the car from the customer and transport it to your Dealership. What is the issue? What will you do? How to charge Bugatti
SAS for the repair costs? How to charge Bugatti
SAS for the transportation costs? When do customers receive their letters? Do we need any special tools for this replacement of parts? What happens after the repair? You should treat this recall work as any other Warranty related claim the Warranty Claim Ticketing System in Salesforce and following Bulletin guidelines – ensuring compliance to the new Warranty process effective from 24th December 2021. Please note that all transport related costs to the nearest BUGATTI
partner will be covered by BUGATTI
for this recall. You should treat the related transportation costs as you would for any other Warranty related claim – using Salesforce Warranty Claim Ticket, again ensuring compliance to the new Warranty process effective from 24th December 2021. Physical letters will be sent to all affected Customers in the coming days – the customer details may be validated with you as their recognised BUGATTI
Partner – in this instance we would ask for your full support so as to ensure BUGATTI
Molsheim are able to reach all impacted customers as soon as possible. We would ask wherever possible and where it is evident that you have a potential impacted Customer vehicle in your Car Parc that you support with proactive management of the Customer in this instance. As per the workshop manual information you should have all required tools for such a replacement. You should arrange return to the Customer at a convenient point and time. We would like you to know that we sincerely appreciate your continued support of our customers and Brand. Thank you in advance! Yours Sincerely, Holger Brandt Director, Aftersales & Customer Services BUGATTI
Automobiles S.A.S
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Part 573 Safety Recall Report Manufacturer Name : Bugatti Submission Date : MAR 28, 2022 NHTSA Recall No.: 22V-198 Manufacturer Recall No. : BUGCR027 Manufacturer Information : Manufacturer Name : Bugatti
Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Vehicle Information : Vehicle 1: 2018-2018 Bugatti
Chiron Vehicle Type: LIGHT VEHICLES Body Style: 2-DOOR Power Train : GAS Population : 0MB Control No.: 2127-0004 22V-198 ~ om NHTSA HA.TIOMAl HIOHWAYTRAJJ’IC SAFETY AOMIMISTAATlON Number of potentially involved : 1 Estimated percentage with defect : 100 % Descriptive Information : During an internal process check on torque wrench system, one screw has been identified to be safety relevant and below the intended torque specification range. Production Dates: NOV 16, 2017 – NOV 16, 2017 VIN Range 1 : Begin : D Not sequential Description of Defect : Description of the Defect : One of two screws, fastening a front frame support, is 50% below the defined torque (9Nm instead of min. 19Nm). FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash the support may not fulfill its functionality. Description of the Cause : During testing the torque wrench system did not provide any indication the affected screw was below the intended torque specification Identification of Any Warning No warning would occur that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Bugatti
Automobiles SAS Address: 1 Chateau St. Jean Molsheim/Dorlisheim Foreign States 67120 Country: France Chronology : March 03 2022: 22V-198 The torque wrench system gave no indication of the affected screw as being less than the desired torque specification. Internal check of all production cars regarding the screwing protocols and torque procedures. Investigation of all cars produced prior to March 03, 2022. Analyser Until March 11 2022: Analysis of all screw connection data base of every produced car since 2016 (Start Of Chiron Production). Until March 16 2022: Further investigation with internal and external experts. Board decided as critical March 21 2022: 1 USA car identified with need for action. Description of Remedy : Page2 Description of Remedy Program : One Chiron model vehicle delivered will need a screw torque check at a front frame support The screw has to be tightened to the specific torque. Transportation of the affected vehicle will be covered by Bugatti
to an authorized Bugatti
repair workshop. How Remedy Component Differs No component replacement from Recalled Component: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-198 Page3 Identify How /When Recall Condition Additional check of all production cars regarding the torque specification was Corrected in Production : procedures and protocols. Recall Schedule : Description of Recall Schedule : Vehicle will be recalled and customer will receive a letter via mailing address. Our Bugatti
After Sales personnel and Bugatti
franchised service partners will also inform customer individually by phone or e-mail to arrange an appointment to have the recall performed. Planned Dealer Notification Date : APR OS, 2022 – MAY OS, 2022 Planned Owner Notification Date : APR 04, 2022 – MAY 02, 2022 * NR – Not Reported The information contained in this report was submitted pursuant to 49 CFR §573
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SEOCONTENT-END
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