“This site contains affiliate links for which OEMDTC may be compensated” |
November 24, 2020 NHTSA CAMPAIGN NUMBER: 20V731000
Rear Left-Hand Driveshaft Can Break
A broken driveshaft could result in parts detaching and becoming a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 20V731
Manufacturer Bugatti
Components POWER TRAIN
Potential Number of Units Affected 4
Summary
Bugatti (Bugatti
) is recalling certain 2020 DIVO and Chiron vehicles. The rear left-hand driveshaft may break.
Remedy
Bugatti will notify owners, and dealers will replace rear left-hand driveshaft, free of charge. The recall began December 18, 2020. Owners may contact Bugatti
customer service at 1-703-826-7545. Bugatti
’s number for this recall is BUGCR032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
heck if your Bugatti Vehicle has a Recall
Recall campaign
032_BUGCR032_ Wheel_shaft_replacement.docx
1. Applicability
Bugatti Chiron & Divo
2. VIN range
– List at the end of the document
3. Market Region
All ☒ | |||
North America ☐ | Middle East ☐ | Europe ☐ | Japan ☐ |
4. TPI object
The rear left drive shaft has to be replaced.
5. Description
The rear left drive shaft has to be replaced with the last parts index.
This replacement can only be performed by a Service Partner of Excellence
Warning:
Comply with the vehicle preparation measures for maintenance and repair procedures. Refer to the official Workshop Manual, “General instructions about the vehicle”.
If in any doubt regarding this procedure, contact your Bugatti regional service manager.
6. Required parts
Designation | Parts number | Quantity |
Rear left drive shaft | 584501051L | lx |
Screw | N 10689301 | 3x |
Screw | N 10451302 | lx |
Screw | WHT 002 046 | lx |
Screw | WHT 007 534 | 2x |
Screw | WHT 001 474 | 2x |
Washer | WHT 007 521 | 2x |
Nut | N 909 429 02 | 2x |
Nut | N 104 355 06 | 3x |
Nut | N 101 064 03 | lx |
7. Procedure
7.1. Operation
– Comply with the instructions in the chapter “General instructions” → page 27.
– Following the workshop manual instruction for every operation
– Cleanliness must be ensured all along the procedure to avoid foreign bodies to enter the
- Replace the rear left drive shaft according to the workshop manual (Workshop manual –> chassis)
- Performed the Chassis alignment (Workshop manual ->chassis)
- Performed a test drive according to the test drive check list
Warranty information
Operation | Repair Code | Time |
Wheel shaft replacement and chassis alignment | BUGCR032F | 7 hrs |
Chronology :
(11/08/2020) During a customer drive, the rear-left hand driveshaft broke.(11/12/2020) The supplier of the drive shaft analyzed the information and identified a process issue in a range of delivered driveshaft.
(11/16/2020) The manufacturing process has been updated and production-line cars have been corrected prior to leaving the factory. (11/18/2020) Bugatti dealer has replaced the failed drive shaft assembly on original faulted vehicle. Agreed by VW Group APS meeting on the 11/18/2020 that safety recall is necessary.
2 Affected Products
Vehicles
6 Associated Documents
Defect Notice 573 Report
RCLRPT-20V731-3104.PDF 216.919KB
Safety Bulletin – Redacted
Owner Notification Letter(Part 577)
RCONL-20V731-2233.pdf 1710.737KB
Recall 573 Report
RCLRPT-20V731-2795.PDF 216.933KB
Manufacturer Notices(to Dealers,etc) – Partner Notification re Defect Recall Rear Left Hand Driveshaft Bugatti Chiron/Divo + Model Year
Recall 573 Report
RCLRPT-20V731-1496.PDF 216.933KB
Latest Recalls Documents
- Contains extraordinary anti-wear and lubricity agents, ensuring exceptional protection against wear and reducing drag
- Helps to control heat
- Incorporates Lucas cutting-edge additive technology derived from top-rated Lucas Heavy Duty Oil Stabilizer, the number one supplemental oil in the heavy-duty industry
- Available in 1 quart and 1 gallon bottle sizes
- Contains extraordinary anti-wear and lubricity agents, ensuring exceptional protection against wear and reducing drag
- Helps to control heat
- Incorporates Lucas cutting-edge additive technology derived from top-rated Lucas Heavy Duty Oil Stabilizer, the number one supplemental oil in the heavy-duty industry
- Available in 1 quart and 1 gallon bottle sizes
- Protects Against Severe Temperatures To Help Extend Service Life
- Formulated With Extreme-Pressure Additives To Minimize Gear Wear From Shock Loads
- Helps Protect Against Gear Wear From Scuffing, Scouring, Corrosion And Pitting
- Recommended For Conventional Hypoid Differentials And Non-Synchronized Manual Transmissions In Passenger Cars, Light Trucks, Sport Utility Vehicles, Vans And Heavy-Duty Trucks Where An Api-Gl5 Or Gl-4 Fluid Is Specified
- WIDEST SPEC RANGE ON THE MARKET: widely compatible with a very large number of hypoid gear systems, differentials, transmissions and axle assemblies.
- SEVERE SERVICE MAX: Exceptional shear stability and oxidation resistance. Polyphosphate EP proprietary additive system offers substantial improvement in performance over previous generation, low cost, gear oils
- BUILT IN LIMTED SLIP ADDITIVE - Does not require "additional" LS additive. Its built into the product, optimized for all limited slip differentials, including those with built in wet brakes.
- OUTSTANDING SCUFFING PROTECTION - Superb gear and syncron protection, facilitating extremely long transmission life. Exceeds Load Stage 13 extreme pressure requirements beyond 120,000 lbs / sqi.
- SHEAR STABLE - Excellent thermal stability and high load capacity without viscosity breakdown, facilitates excellent film strength under high loads, high temp and high shear conditions.
- Direct replacement for Mercury Marine 858058K01
- Provides maximum protection against excessive wear, corrosion and pitting for extended gear life in marine applications
- Contains additives to protect gears if water enters the gear case or lower unit
- Recommended for use in outboard motor gear cases and marine lower units in applications below 75hp
- 80W-90 viscosity
- Works in tight spaces and makes gear oil easier to use.Fit Type: Universal
- Full Synthetic formula for exceptional high and low temperature protection
- Contains an extreme pressure additive for better load carrying capacity and wear protection
- Excellent thermal stability designed to protect oil from high temperature breakdown
- Formulated for ultimate gear protection and performance
- The information below is per-pack only
- Contains special anti-wear and lubricity agents
- Helps to control heat
- Excellent for high performance and heavy-duty applications
- Fit Type: Universal
- Meets warranty requirements and is recommended for conventional and limited-slip differentials of passenger cars, light trucks, vans and buses
- Formulated for automotive use
- Use according to owner guide recommendations
- Recommended by Ford Motor Company
- Motorcraft SAE 80W-90 Premium Rear Axle Lubricant is an excellent multi-purpose extreme pressure lubricant
SEOCONTENT-START
December 2020 To all Bugatti Partners Subject: Defect Recall Rear Left Hand Driveshaft Bugatti
Chiron/Divo + Model Year Dear Bugatti
Partners, BUGATTI
Automobiles SAS has determined that a defect relating to motor vehicle safety can exist in 2020 model year BUGATTI
Chiron and DIVO vehicles worldwide. The defect exists only in certain 2020 model year vehicles. Customers with affected cars will be contacted within the next days. A copy of a generic letter to customers used in this recall can be found on the Partner Portal. You can find the technical bulletin, which is the leading document for you in this recall on the partner portal as well. The Campaign ID from BUGATTI
for this is BUGCR032 Furthermore we will publish an FAQ on the Partner Portal. If you have any further questions please contact: For NAR: Goncalo Fernandes: Goncalo.Fernandes@bugatti
.com For Europe: Manuel Comploi: manuel.comploi@bugatti
.com For Middle East and Asia: pierre.fresse@bugatti
.com The following section seeks to highlight the important aspects of the recall for you. What is the issue? The rear left hand drive shaft may have a defect, which as a result in certain conditions of hard driving may cause the left hand drive shaft to break. What will you do? This replacement can only be performed by an authorized BUGATTI
Service Partner of Excellence, because of the required chassis set up post repair. Therefore you will have to arrange pick up of the car from the customer and transport it to the Service Partner of Excellence (in case this is not yourself). To correct this defect, the rear left hand drive shaft needs to be replaced. This work will take approximately two (2) days to complete and will be performed free of charge for the customer. What do we recommend to the customers? To avoid any potential issue BUGATTI
recommends that the car shouldn’t be driven until the driveshaft has been replaced. We have asked the individual customer to contact his authorized BUGATTI
Partner without delay to schedule a repair appointment using the Reference BUGCR032. Please be prepared for these appointments by following the steps described in the bulletin. How to charge Bugatti
SAS for the repair costs? You should treat this recall work as any other Warranty related claim in either SAGA or via Direct Invoice – ensuring compliance to the new Warranty process effective from 1st December 2020. How to charge Bugatti
SAS for the transportation costs? You should treat the related transportation costs as you would for any other Warranty related claim – using either the SAGA system or Direct Invoice again ensuring compliance to the new Warranty process effective from 1st December 2020. When do customers receive their letters? Do we need any special tools for this replacement of parts? What happens after the repair? It is planned to send physical letters to all Customers in the coming days – the customer details may be validated with you as their recognised BUGATTI
Partner – in this instance we would ask for your full support so as to ensure BUGATTI
Molsheim are able to reach all impacted customers as soon as possible. We would ask wherever possible and where it is evident that you have a potential impacted Customer vehicle in your Car Parc that you support with proactive management of the Customer in this instance. The work is only to be conducted by a BUGATTI
Authorised Service Partner of Excellence and they already have all required tools for such a replacement. You should manage with the BUGATTI
Authorised Service Partner of Excellence the return of the vehicle to you as the Partner as soon as possible and arrange return to the Customer at a convenient point in time. We would like you to know that we sincerely appreciate your continued support of our customers and Brand. Thank you in advance! Yours Sincerely, Holger Brandt Director, Aftersales & Customer Services BUGATTI
Automobiles S.A.S
**************************************************************************************************************
December 2020 To all Bugatti Partners Subject: Defect Recall Rear Left Hand Driveshaft Bugatti
Chiron/Divo + Model Year Dear Bugatti
Partners, BUGATTI
Automobiles SAS has determined that a defect relating to motor vehicle safety can exist in 2020 model year BUGATTI
Chiron and DIVO vehicles worldwide. The defect exists only in certain 2020 model year vehicles. Customers with affected cars will be contacted within the next days. A copy of a generic letter to customers used in this recall can be found on the Partner Portal. You can find the technical bulletin, which is the leading document for you in this recall on the partner portal as well. The Campaign ID from BUGATTI
for this is BUGCR032 Furthermore we will publish an FAQ on the Partner Portal. If you have any further questions please contact: For NAR: Goncalo Fernandes: Goncalo.Fernandes@bugatti
.com For Europe: Manuel Comploi: manuel.comploi@bugatti
.com For Middle East and Asia: pierre.fresse@bugatti
.com The following section seeks to highlight the important aspects of the recall for you. What is the issue? The rear left hand drive shaft may have a defect, which as a result in certain conditions of hard driving may cause the left hand drive shaft to break. What will you do? This replacement can only be performed by an authorized BUGATTI
Service Partner of Excellence, because of the required chassis set up post repair. Therefore you will have to arrange pick up of the car from the customer and transport it to the Service Partner of Excellence (in case this is not yourself). To correct this defect, the rear left hand drive shaft needs to be replaced. This work will take approximately two (2) days to complete and will be performed free of charge for the customer. What do we recommend to the customers? To avoid any potential issue BUGATTI
recommends that the car shouldn’t be driven until the driveshaft has been replaced. We have asked the individual customer to contact his authorized BUGATTI
Partner without delay to schedule a repair appointment using the Reference BUGCR032. Please be prepared for these appointments by following the steps described in the bulletin. How to charge Bugatti
SAS for the repair costs? You should treat this recall work as any other Warranty related claim in either SAGA or via Direct Invoice – ensuring compliance to the new Warranty process effective from 1st December 2020. How to charge Bugatti
SAS for the transportation costs? You should treat the related transportation costs as you would for any other Warranty related claim – using either the SAGA system or Direct Invoice again ensuring compliance to the new Warranty process effective from 1st December 2020. When do customers receive their letters? Do we need any special tools for this replacement of parts? What happens after the repair? It is planned to send physical letters to all Customers in the coming days – the customer details may be validated with you as their recognised BUGATTI
Partner – in this instance we would ask for your full support so as to ensure BUGATTI
Molsheim are able to reach all impacted customers as soon as possible. We would ask wherever possible and where it is evident that you have a potential impacted Customer vehicle in your Car Parc that you support with proactive management of the Customer in this instance. The work is only to be conducted by a BUGATTI
Authorised Service Partner of Excellence and they already have all required tools for such a replacement. You should manage with the BUGATTI
Authorised Service Partner of Excellence the return of the vehicle to you as the Partner as soon as possible and arrange return to the Customer at a convenient point in time. We would like you to know that we sincerely appreciate your continued support of our customers and Brand. Thank you in advance! Yours Sincerely, Holger Brandt Director, Aftersales & Customer Services BUGATTI
Automobiles S.A.S
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 20V-731 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : NOV 24, 2020 NHTSA Recall No. : 20V-731 Manufacturer Recall No. : BUGCR032 Manufacturer Information : Manufacturer Name : Bugatti
Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 4 Estimated percentage with defect : 4 % Vehicle Information : Vehicle 1 : 2020-2020 Bugatti
DIVO Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The rear-left drive shaft can have a manufacturing defect which may cause it to fail under certain hard-driving conditions. The material strenght of the rear-left drive shaft is found to not be within the acceptable specification tollerance. The population of potentially affected driveshafts has been identified by the supplier. The list of cars in which the affected rear-left drive shaft have been installed is attached. After the first issue showing a manufacturing defect has been identified, all other production cars in our possession have been checked and affected driveshafts have been replaced. The supplier quality check process has been amended to prevent this in the future. Production Dates : AUG 21, 2020 – OCT 23, 2020 VIN Range 1 : Begin : VF9SD3V34LM795015 End : VF9SD3V36LM795016 ✔ Not sequential VIN Range 2 : Begin : VF9SD3V3XLM795018 End : VF9SD3V3XLM795018 ✔ Not sequential Part 573 Safety Recall Report 20V-731 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2020 Bugatti
Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The rear-left drive shaft can have a manufacturing defect which may cause it to fail under certain hard-driving conditions. The material strenght of the rear-left drive shaft is found to not be within the acceptable specification tollerance. The population of potentially affected driveshafts has been identified by the supplier. The list of cars in which the affected rear-left drive shaft have been identified. After the first issue showing a manufacturing defect was identified, all other production cars in our possession have been checked and affected driveshafts have been replaced. The supplier quality check process has been amended to prevent a reoccurrence. Production Dates : JUL 24, 2020 – JUL 24, 2020 VIN Range 1 : Begin : VF9SP3V36LM795279 End : VF9SP3V36LM795279 ✔ Not sequential Description of Defect : Description of the Defect : The rear-left hand driveshaft can break during hard-driving conditions, due to supplier manufacturing defect. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the driveshaft fails, the gearbox and engine light warning lights may illuminate. In the case of breakage, some driveshaft parts or material can detach from the car and pose a road hazard to bystanders or other vehicles. The vehicle will enter “Limp Mode” and can continue to be driven to a safe place to stop. Description of the Cause : The final quality check by the supplier didn’t identify some driveshaft that were not within the defined manufacturing tolerances. Identification of Any Warning that can Occur : No warning will precede. If the driveshaft fails, gearbox and engine light warning lights may illuminate. Involved Components : Component Name 1 : Rear-left hand driveshaft Component Description : Left-Rear axle drive shaft Component Part Number : 5B4501051L Part 573 Safety Recall Report 20V-731 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : CP Tech GmbH Address : Dornierstraße 7 Buren FOREIGN STATES 33142 Country : Germany Chronology : (11/08/2020) During a customer drive, the rear-left hand driveshaft broke.(11/12/2020) The supplier of the drive shaft analyzed the information and identified a process issue in a range of delivered driveshaft. (11/16/2020) The manufacturing process has been updated and production-line cars have been corrected prior to leaving the factory. (11/18/2020) Bugatti
dealer has replaced the failed drive shaft assembly on original faulted vehicle. Agreed by VW Group APS meeting on the 11/18/2020 that safety recall is necessary. Description of Remedy : Description of Remedy Program : Vehicles will be recalled and customers will receive a recall letter. Our Bugatti
Factory Engineers will also inform customers individually by phone/e-mail to arrange an appointment to have the vehicles fixed. Identified drive shaft will be replaced. Official Bugatti
Service Partners are able to replace the rear left drive shaft. Bugatti
will cover the costs involved for all logistics and repair (no time or KM/MI limit). How Remedy Component Differs from Recalled Component : Every recalled car will have the rear-left hand driveshaft assembly replaced with a component that is within manufacturer specification tolerances. Part number: 5B4501051L Identify How/When Recall Condition was Corrected in Production : After the batch of potential defective driveshaft has been identified by the supplier, all production cars in our possession have been checked (11/16/2020) Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a recall letter. Our Bugatti
Factory Engineers will also inform customers individually by phone/e-mail to arrange an appointment to have the vehicles fixed. Planned Dealer Notification Date : NOV 30, 2020 – NOV 30, 2020 Planned Owner Notification Date : NOV 30, 2020 – NOV 30, 2020 Part 573 Safety Recall Report 20V-731 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 20V-731 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : DEC 08, 2020 NHTSA Recall No. : 20V-731 Manufacturer Recall No. : BUGCR032 Manufacturer Information : Manufacturer Name : Bugatti
Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 4 Estimated percentage with defect : 4 % Vehicle Information : Vehicle 1 : 2020-2020 Bugatti
Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The rear-left drive shaft can have a manufacturing defect which may cause it to fail under certain hard-driving conditions. The material strenght of the rear-left drive shaft is found to not be within the acceptable specification tollerance. The population of potentially affected driveshafts has been identified by the supplier. The list of cars in which the affected rear-left drive shaft have been identified. After the first issue showing a manufacturing defect was identified, all other production cars in our possession have been checked and affected driveshafts have been replaced. The supplier quality check process has been amended to prevent a reoccurrence. Production Dates : JUL 24, 2020 – JUL 24, 2020 VIN Range 1 : Begin : VF9SP3V36LM795279 End : VF9SP3V36LM795279 ✔ Not sequential Part 573 Safety Recall Report 20V-731 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2020 Bugatti
DIVO Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The rear-left drive shaft can have a manufacturing defect which may cause it to fail under certain hard-driving conditions. The material strenght of the rear-left drive shaft is found to not be within the acceptable specification tollerance. The population of potentially affected driveshafts has been identified by the supplier. The list of cars in which the affected rear-left drive shaft have been installed is attached. After the first issue showing a manufacturing defect has been identified, all other production cars in our possession have been checked and affected driveshafts have been replaced. The supplier quality check process has been amended to prevent this in the future. Production Dates : AUG 21, 2020 – OCT 23, 2020 VIN Range 1 : Begin : VF9SD3V34LM795015 End : VF9SD3V36LM795016 ✔ Not sequential VIN Range 2 : Begin : VF9SD3V3XLM795018 End : VF9SD3V3XLM795018 ✔ Not sequential Description of Defect : Description of the Defect : The rear-left hand driveshaft can break during hard-driving conditions, due to supplier manufacturing defect. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the driveshaft fails, the gearbox and engine light warning lights may illuminate. In the case of breakage, some driveshaft parts or material can detach from the car and pose a road hazard to bystanders or other vehicles. The vehicle will enter “Limp Mode” and can continue to be driven to a safe place to stop. Description of the Cause : The final quality check by the supplier didn’t identify some driveshaft that were not within the defined manufacturing tolerances. Identification of Any Warning that can Occur : No warning will precede. If the driveshaft fails, gearbox and engine light warning lights may illuminate. Involved Components : Component Name 1 : Rear-left hand driveshaft Component Description : Left-Rear axle drive shaft Component Part Number : 5B4501051L Part 573 Safety Recall Report 20V-731 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : CP Tech GmbH Address : Dornierstraße 7 Buren Foreign States 33142 Country : Germany Chronology : (11/08/2020) During a customer drive, the rear-left hand driveshaft broke.(11/12/2020) The supplier of the drive shaft analyzed the information and identified a process issue in a range of delivered driveshaft. (11/16/2020) The manufacturing process has been updated and production-line cars have been corrected prior to leaving the factory. (11/18/2020) Bugatti
dealer has replaced the failed drive shaft assembly on original faulted vehicle. Agreed by VW Group APS meeting on the 11/18/2020 that safety recall is necessary. Description of Remedy : Description of Remedy Program : Vehicles will be recalled and customers will receive a recall letter. Our Bugatti
Factory Engineers will also inform customers individually by phone/e-mail to arrange an appointment to have the vehicles fixed. Identified drive shaft will be replaced. Official Bugatti
Service Partners are able to replace the rear left drive shaft. Bugatti
will cover the costs involved for all logistics and repair (no time or KM/MI limit). How Remedy Component Differs from Recalled Component : Every recalled car will have the rear-left hand driveshaft assembly replaced with a component that is within manufacturer specification tolerances. Part number: 5B4501051L Identify How/When Recall Condition was Corrected in Production : After the batch of potential defective driveshaft has been identified by the supplier, all production cars in our possession have been checked (11/16/2020) Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a recall letter. Our Bugatti
Factory Engineers will also inform customers individually by phone/e-mail to arrange an appointment to have the vehicles fixed. Planned Dealer Notification Date : DEC 15, 2020 – DEC 15, 2020 Planned Owner Notification Date : DEC 16, 2020 – DEC 23, 2020 Part 573 Safety Recall Report 20V-731 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.