November 29, 2017 NHTSA CAMPAIGN NUMBER: 17V764000
If the driver’s seating position changes unexpectedly, it could increase the risk of a crash.
NHTSA Campaign Number: 17V764
Potential Number of Units Affected 9
Bugatti is recalling certain 2017-2018 Chiron vehicles. The front seat recliner brackets may not be welded properly, which can cause the back of the seat to move unexpectedly, affecting the driver’s seating position.
Bugatti will notify owners, and service centers will inspect the welds on the recliner brackets for both seats, replacing the seat assembly, as necessary, free of charge. The recall began on December 7, 2017. Owners may contact Bugatti customer service at 1-805-557-1050.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
This is to inform you that Bugatti has detected a potential safety defect, which relates to certain 2017 and 2018 model year Bugatti Chiron vehicles. The Authorities have been informed, but we wanted to inform you personally.
Although there have been no vehicles delivered by Bugatti Scottsdale and which are affected by this campaign but should you have a customer contact you, please enter the VIN on the Bugatti.com website to determine if the vehicle is affected.
Additional information can also be found on the Bugatti Partner Portal, including the instructions for inspecting the seat.
What is the issue?
The backrest frame of the driver and passenger seats could potentially be welded incorrectly. This manufacturing defect could risk the separation between the 2 parts of the seat/s. Both the driver’s and passenger’s seat could be affected.
What will you need to do?
A visual inspection of the seat is required and if a defect is found, replacement of the seat/s will be necessary.
How long will the repair take?
The 2 seats need to be removed for inspection. This can take up to 3.5 hours.
A technical bulletin (17-11-001BUGC) has been created and is available for you to download from the Partner portal along with the FAQ’s.
It is to our mutual advantage that this recall campaign goes as smoothly as possible. Should you have any questions or queries concerning this recall, please contact a member of the Bugatti Customer Service team.
2 Affected Products
10 Associated Documents
Recall Quarterly Report #1, 2017-4
Defect Notice 573 ReportRCLRPT-17V764-7548
Recall 573 Report – Amendment 1
Recall Quarterly Report #2, 2018-1RCLQRT-17V764-0817
Recall 573 Report – AMENDMENT 2RCLRPT-17V764-2785
Manufacturer Notices(to Dealers,etc)RCMN-17V764-5339
Recall Quarterly Report #5, 2018-4RCLQRT-17V764-8971
Recall Quarterly Report #3, 2018-2
Recall Quarterly Report #4, 2018-3RCLQRT-17V764-5622
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