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November 29, 2017 NHTSA CAMPAIGN NUMBER: 17V764000
Seat Recliner Brackets Improperly Welded
If the driver’s seating position changes unexpectedly, it could increase the risk of a crash.
NHTSA Campaign Number: 17V764
Manufacturer Bugatti
Components SEATS
Potential Number of Units Affected 9
Summary
Bugatti is recalling certain 2017-2018 Chiron vehicles. The front seat recliner brackets may not be welded properly, which can cause the back of the seat to move unexpectedly, affecting the driver’s seating position.
Remedy
Bugatti will notify owners, and service centers will inspect the welds on the recliner brackets for both seats, replacing the seat assembly, as necessary, free of charge. The recall began on December 7, 2017. Owners may contact Bugatti
customer service at 1-805-557-1050.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
This is to inform you that Bugatti has detected a potential safety defect, which relates to certain 2017 and 2018 model year Bugatti
Chiron vehicles. The Authorities have been informed, but we wanted to inform you personally.
Although there have been no vehicles delivered by Bugatti Scottsdale and which are affected by this campaign but should you have a customer contact you, please enter the VIN on the Bugatti
.com website to determine if the vehicle is affected.
Additional information can also be found on the Bugatti Partner Portal, including the instructions for inspecting the seat.
What is the issue?
The backrest frame of the driver and passenger seats could potentially be welded incorrectly. This manufacturing defect could risk the separation between the 2 parts of the seat/s. Both the driver’s and passenger’s seat could be affected.
What will you need to do?
A visual inspection of the seat is required and if a defect is found, replacement of the seat/s will be necessary.
How long will the repair take?
The 2 seats need to be removed for inspection. This can take up to 3.5 hours.
A technical bulletin (17-11-001BUGC) has been created and is available for you to download from the Partner portal along with the FAQ’s.
It is to our mutual advantage that this recall campaign goes as smoothly as possible. Should you have any questions or queries concerning this recall, please contact a member of the Bugatti Customer Service team.
Chronology :
During a quality check of a car in production on Oct 18, 2017, it was discovered that the seat back could move out of position.
Further investigation determined that the seat recliner bracket welding was not complete. All other new production cars at the factory were checked.
On Oct 27, 2017, the supplier implemented an improvement in production and added a mark on the weld for newly manufactured seats.
Between October 2017-November 2017, Bugatti conducted an investigation, ultimately concluding that affected vehicles had been released to the field/sent to dealers and that a safety-related defect existed.
The topic was then presented to VW Group APS and agreed upon at a meeting on Nov, 22 2017.
The recall report was submitted to the NHTSA Nov, 29 2017.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
BUGATTI![]() | CHIRON | 2017-2018 |
10 Associated Documents
Recall Quarterly Report #1, 2017-4
RCLQRT-17V764-3442.PDF 214.493KB
Recall Acknowledgement
RCAK-17V764-5627.pdf 247.387KB
Defect Notice 573 Report
RCLRPT-17V764-7548.PDF 215.249KB
Recall 573 Report – Amendment 1
RCLRPT-17V764-9687.PDF 215.245KB
Recall Quarterly Report #2, 2018-1
RCLQRT-17V764-0817.PDF 214.588KB
Recall 573 Report – AMENDMENT 2
RCLRPT-17V764-2785.PDF 215.818KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #5, 2018-4
RCLQRT-17V764-8971.PDF 211.509KB
Recall Quarterly Report #3, 2018-2
RCLQRT-17V764-9549.PDF 214.689KB
Recall Quarterly Report #4, 2018-3
RCLQRT-17V764-5622.PDF 214.777KB
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SEOCONTENT-START
Dear gentlemen, This is to inform you that Bugatti has detected a potential safety defect, which relates to certain 2017 and 2018 model year Bugatti Chiron vehicles. The Authorities have been informed, but we wanted to inform you personally. Although there have been no vehicles delivered by Bugatti Scottsdale and which are affected by this campaign but should you have a customer contact you, please enter the VIN on the Bugatti.com website to determine if the vehicle is affected. Additional information can also be found on the Bugatti Partner Portal, including the instructions for inspecting the seat. What is the issue? The backrest frame of the driver and passenger seats could potentially be welded incorrectly. This manufacturing defect could risk the separation between the 2 parts of the seat/s. Both the driver’s and passenger’s seat could be affected. What will you need to do? How long will the repair take? A visual inspection of the seat is required and if a defect is found, replacement of the seat/s will be necessary. The 2 seats need to be removed for inspection. This can take up to 3.5 hours. A technical bulletin (17-11-001BUGC) has been created and is available for you to download from the Partner portal along with the FAQ’s. It is to our mutual advantage that this recall campaign goes as smoothly as possible. Should you have any questions or queries concerning this recall, please contact a member of the Bugatti Customer Service team. Best regards, BUGATTI OF THE AMERICAS 2003 Edmund Halley Drive, Reston, VA 20191 U.S.A. Phone +1.805.557.1050 Fax +1.805.435.0496 Email: david.jenkins@bugatti.com www.bugatti.com The information contained in this communication is confidential, private, proprietary, or otherwise privileged and is intended only for the use of the addressee. Unauthorized use, disclosure, distribution, or copying is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately at +1 805.557.1050
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 17V-764 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : DEC 12, 2017 NHTSA Recall No. : 17V-764 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 9 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2018 Bugatti Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : “Both seat recliner brackets could have a defective weld. The population was determined for all delivered car before the first seat was found defective in production (10.18.2017) After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Production Dates : FEB 02, 2017 – OCT 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seat recliner bracket welding is potentially not complete FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The seat back may potentially not hold properly, which could affect the driving position Description of the Cause : Improper manual positioning of the recliner’s parts during the welding process Identification of Any Warning that can Occur : Back of the seat could start to move Part 573 Safety Recall Report 17V-764 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Sparco S.p.A. Address : Via Leini 524 Volpiano (TO) FOREIGN STATES 10088 Country : Italy Chronology : NR Description of Remedy : Description of Remedy Program : “Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Both seats will be checked for proper welding of the recliner. If any seat is found to be welded incorrectly, the complete seat assembly will be replaced. Official Bugatti partners are able to do the check and the work. Bugatti will cover the costs involved for the repair (no time or KM/MI limit).” How Remedy Component Differs from Recalled Component : “The new seat recliner has 3 dot points on welding assuring the new process by the supplier has been done (also the visual check). Partners will be asked to make a mark (paint) on the welding during the check.” Identify How/When Recall Condition was Corrected in Production : “After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Part 573 Safety Recall Report 17V-764 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : DEC 08, 2017 – DEC 29, 2017 Planned Owner Notification Date : DEC 11, 2017 – DEC 29, 2017 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 17V-764 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : NOV 29, 2017 NHTSA Recall No. : 17V-764 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 47 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2018 Bugatti Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : “Both seat recliner brackets could have a defective weld. The population was determined for all delivered car before the first seat was found defective in production (10.18.2017) After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Production Dates : FEB 02, 2017 – OCT 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seat recliner bracket welding is potentially not complete FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The seat back may potentially not hold properly, which could affect the driving position Description of the Cause : Improper manual positioning of the recliner’s parts during the welding process Identification of Any Warning that can Occur : Back of the seat could start to move Part 573 Safety Recall Report 17V-764 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Sparco S.p.A. Address : Via Leini 524 Volpiano (TO) FOREIGN STATES 10088 Country : Italy Chronology : NR Description of Remedy : Description of Remedy Program : “Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Both seats will be checked for proper welding of the recliner. If any seat is found to be welded incorrectly, the complete seat assembly will be replaced. Official Bugatti partners are able to do the check and the work. Bugatti will cover the costs involved for the repair (no time or KM/MI limit).” How Remedy Component Differs from Recalled Component : “The new seat recliner has 3 dot points on welding assuring the new process by the supplier has been done (also the visual check). Partners will be asked to make a mark (paint) on the welding during the check.” Identify How/When Recall Condition was Corrected in Production : “After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Part 573 Safety Recall Report 17V-764 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : DEC 08, 2017 – DEC 29, 2017 Planned Owner Notification Date : DEC 11, 2017 – DEC 29, 2017 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 17V-764 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Bugatti Submission Date : MAY 23, 2018 NHTSA Recall No. : 17V-764 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Bugatti Address : 1 Chateau St Jean Dorlisheim, France 00 67120 Company phone : 999 Population : Number of potentially involved : 9 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2018 Bugatti Chiron Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : “Both seat recliner brackets could have a defective weld. The population was determined for all delivered car before the first seat was found defective in production (10.18.2017) After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Production Dates : FEB 02, 2017 – OCT 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Seat recliner bracket welding is potentially not complete FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The seat back may potentially not hold properly, which could affect the driving position Description of the Cause : Improper manual positioning of the recliner’s parts during the welding process Identification of Any Warning that can Occur : Back of the seat could start to move Part 573 Safety Recall Report 17V-764 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Sparco S.p.A. Address : Via Leini 524 Volpiano (TO) FOREIGN STATES 10088 Country : Italy Chronology : During a quality check of a car in production on Oct 18, 2017, it was discovered that the seat back could move out of position. Further investigation determined that the seat recliner bracket welding was not complete. All other new production cars at the factory were checked. On Oct 27, 2017, the supplier implemented an improvement in production and added a mark on the weld for newly manufactured seats. Between October 2017-November 2017, Bugatti conducted an investigation, ultimately concluding that affected vehicles had been released to the field/sent to dealers and that a safety-related defect existed. The topic was then presented to VW Group APS and agreed upon at a meeting on Nov, 22 2017. The recall report was submitted to the NHTSA Nov, 29 2017. Description of Remedy : Description of Remedy Program : “Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Both seats will be checked for proper welding of the recliner. If any seat is found to be welded incorrectly, the complete seat assembly will be replaced. Official Bugatti partners are able to do the check and the work. Bugatti will cover the costs involved for the repair (no time or KM/MI limit).” How Remedy Component Differs from Recalled Component : “The new seat recliner has 3 dot points on welding assuring the new process by the supplier has been done (also the visual check). Partners will be asked to make a mark (paint) on the welding during the check.” Part 573 Safety Recall Report 17V-764 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : “After the first seat was found, all other production car in our hand have been completely checked. The seat production process has been optimized to avoid any further issues. The new produced seats have a mark on the welding (implemented by supplier the 10.27.2017)” Recall Schedule : Description of Recall Schedule : Vehicles will be recalled and customers will receive a letter. Our Flying Doctors will also inform customers individually by phone/then e-mail to arrange an appointment to have the vehicles fixed. Planned Dealer Notification Date : DEC 08, 2017 – DEC 29, 2017 Planned Owner Notification Date : DEC 11, 2017 – DEC 29, 2017 * NR – Not Reported
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